Generated by All in One SEO Pro v4.9.10, this is an llms.txt file, used by LLMs to index the site. # Five Star Training Academy Nationally Recognised Training ## Sitemaps - [XML Sitemap](https://fivestartraining.edu.au/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Blogs](https://fivestartraining.edu.au/blogs/) - Get expert insights on security training, licensing, jobs, and industry trends with Five Star Training Academy. Stay informed and advance your career! - [Enrol Today For Security Training Course in Queensland](https://fivestartraining.edu.au/blogs/security-training-course-in-queensland/) - Your guide to security training courses in QLD. What's involved in the CPP20218, how long it takes and how to choose the right training provider for you. - [The Role and Importance of Security Professionals in Safeguarding Businesses](https://fivestartraining.edu.au/blogs/security-professionals/) - Learn the key security procedures every professional needs to follow in QLD. Protocols, compliance requirements and best practice, explained in plain English. - [A day in the life of a Security Officer: Patrolling](https://fivestartraining.edu.au/blogs/security-officer-patrolling/) - What does a security patrol officer do on shift in QLD? A look at daily duties, patrol routines and what to expect on the job in 2026. Read the full guide. - [What Can I Expect In The Role of a Security Guard](https://fivestartraining.edu.au/blogs/role-of-a-security-guard/) - What does a security guard actually do in QLD? A clear breakdown of daily duties, legal powers and what to expect from the job in 2026. Read the full guide. - [Key Responsibilities of a Security Guard](https://fivestartraining.edu.au/blogs/key-responsibilities-of-a-security-guard/) - Know the 5 core security guard duties before you start. From patrolling to incident response and reporting, here is what the job really looks like in QLD. - [The Importance of Foundation Skills for Security Guards](https://fivestartraining.edu.au/blogs/importance-of-foundation-skills-for-security-guards/) - James Crilly, CEO of Five Star Training, breaks down the 8 foundation skills every QLD security guard needs and why they matter day to day on the job. - [How to Become a Licensed Security Officer in Queensland ?](https://fivestartraining.edu.au/blogs/how-to-become-a-licensed-security-officer-in-queensland/) - Want to become a licensed security guard in QLD? This guide covers the CPP20218 training, licensing requirements and the steps to start your security career. - [Mastering Crowd Control -Skills and Techniques for Security Officers](https://fivestartraining.edu.au/blogs/crowd-control/) - Learn 7 crowd control techniques used by security guards in QLD. Practical strategies for managing events, venues and large groups safely and confidently. - [Apply effective communication skills to maintain security](https://fivestartraining.edu.au/blogs/communication/) - Discover the 5 communication skills every security guard in QLD needs. Learn how clear, calm communication helps you manage incidents and stay safe on the job. - [Apply risk assessment to select and carry out response to security risk situations](https://fivestartraining.edu.au/blogs/apply-risk-assessment-to-select-and-carry-out-response-to-security-risk-situations/) - Learn how security guards in QLD apply risk assessment to choose the right response to a situation. A practical guide for current and aspiring officers. - [Apply legal and procedural requirements to work effectively within a security team](https://fivestartraining.edu.au/blogs/apply-legal-and-procedural-requirements-to-work-effectively-within-a-security-team/) - Security officers in Australia play a vital role in protecting people, property, and assets. To work effectively within a security team, it is important for them to apply legal and procedural requirements. This helps ensure that their actions are lawful, ethical, and professional. By following legal and procedural requirements, security officers can reduce the risk - [Apply WHS, emergency response and evacuation procedures to maintain security](https://fivestartraining.edu.au/blogs/apply-whs-emergency-response-and-evacuation-procedures-to-maintain-security/) - Safety first! It's crucial for security officers to apply WHS (Work Health & Safety), emergency response & evacuation procedures as part of their day to day employment. Why? To maintain security, of course! 🛡️ Adhering to WHS regulations minimises potential hazards, ensuring a safer workplace for all. 🏢 Emergency response preparedness is vital, too. Quick ## Pages - [Five Star Training Academy](https://fivestartraining.edu.au/) - Accredited Security Guard Training in Security Operations, Crowd Control & First Aid. Flexible delivery & expert trainers across Qld. Start your career today! - [Register](https://fivestartraining.edu.au/register/) - COURSE REGISTRATION - [Security Courses – Toowoomba](https://fivestartraining.edu.au/toowoomba/) - Get your security licence in Toowoomba with Five Star Training. CPP20218 at our Ruthven Street campus, serving the Darling Downs region. Book your spot today. - [Security Training Location – Rockhampton](https://fivestartraining.edu.au/rockhampton/) - Train for your security licence in Rockhampton with Five Star. CPP20218 delivered in Central Queensland, no travel required. Enquire about course dates today. - [Security Training Location – Gympie](https://fivestartraining.edu.au/gympie/) - Security guard courses in Gympie with Five Star Training. Study the CPP20218 locally in the Wide Bay-Burnett region, close to home. View upcoming course dates. - [Security Training Location – Bundaberg](https://fivestartraining.edu.au/bundaberg/) - Get your security licence in Bundaberg with Five Star Training. CPP20218 delivered locally in the Wide Bay region, no need to travel to Brisbane. Book today. - [Security Training Location – Airlie Beach](https://fivestartraining.edu.au/airlie-beach/) - Study security in Airlie Beach with Five Star Training. CPP20218 in the heart of the Whitsundays, ideal for locals and resort industry workers. Enquire today. - [Security Training Location – Sunshine Coast](https://fivestartraining.edu.au/sunshine-coast/) - Train for your security licence on the Sunshine Coast with Five Star. CPP20218 at our Warana campus, between Caloundra and Maroochydore. View course dates. - [Security Training Location – Townsville](https://fivestartraining.edu.au/townsville/) - Security guard courses in Townsville with Five Star Training. Study the CPP20218 in North Queensland's largest city, no need to travel south. Book your place. - [Security Training Location – Logan](https://fivestartraining.edu.au/logan/) - Get security licence ready in Logan with Five Star Training. CPP20218 at Slacks Creek, handy between Brisbane and the Gold Coast. Enquire about local dates. - [Security Training Location – Cairns](https://fivestartraining.edu.au/cairns/) - Study security in Cairns with Five Star Training. CPP20218 close to the CBD, convenient for students across Far North Queensland. View upcoming course dates. - [Security Training Location – Gold Coast](https://fivestartraining.edu.au/gold-coast-area/) - Train for your security licence on the Gold Coast with Five Star. CPP20218 at our Nerang head office, near Surfers Paradise and Southport. Book your spot today. - [Security Courses – Brisbane](https://fivestartraining.edu.au/brisbane/) - Get your security licence in Brisbane with Five Star Training. CPP20218 delivered face to face at our Boondall campus, easy reach from the CBD. Register today. - [Security Course Locations – Queensland](https://fivestartraining.edu.au/queensland/) - Get your security licence in Queensland with Five Star Training. Study the CPP20218 in Brisbane, Gold Coast, Cairns and Townsville, close to home. View dates. - [Course Dates](https://fivestartraining.edu.au/course-dates/) - COURSE DATES CPP20218 - Certificate II in Security Operations Start your new career in the security industry with Five Star Training Academy - Queensland's trusted leading provider of professional, industry-recognised training. Our Certificate II in Security Operations courses are delivered regularly across Brisbane, Gold Coast, Logan, Sunshine Coast, Gympie, Toowoomba, Bundaberg & Rockhampton giving you flexibility - [FAQ](https://fivestartraining.edu.au/faq/) - Frequently Asked Questions - [Testimonials](https://fivestartraining.edu.au/testimonials/) - Testimonials Bundaberg June 15, 2026 I did my Cert 2 in Security Operations with 5 ⭐️ Training Academy, and I tell you James and Linda are great trainers. I’m so grateful for their assistance, their ability to help. J and L don’t just leave it to each other to teach, they also call upon - [Contact Us](https://fivestartraining.edu.au/contact/) - Thank you for your interest in Five Star Training Academy Please complete the online inquiry form below and we will get back to you with all the answers to your questions regarding our security guard training courses, eligibility and industry licensing requirements. Contact us: 1300 718 005 Email:admin@fivestartraining.edu.au LOCATIONS: Unit 7, 60 Nerang Street, Nerang. - [Security](https://fivestartraining.edu.au/security/) - Explore a new or additional career with a Certificate II in Security Operations training course near you. Learn about the benefits of pursuing this training. - [Simulator - Two-Way Radio](https://fivestartraining.edu.au/two-way-radio-simulator/) - Two-Way Radio Simulator Current Channel: 1 Current Volume: 5 Increase Channel Decrease Channel Volume Up Volume Down Push to Talk Status: Idle - [Simulator - Alarm system](https://fivestartraining.edu.au/simulator-alarm-system/) - MONITORING ALARM SYSTEM Zone 1: Restricted Area Normal Activate Deactivate Reset Zone 2: Loading Dock Normal Activate Deactivate Reset Zone 3: Server Room Normal Activate Deactivate Reset Zone 4: Office Block Normal Activate Deactivate Reset - [Photo Gallery](https://fivestartraining.edu.au/photo-gallery/) - Discover the world of security training at Five Star Training Academy through our exclusive photo gallery! Witness highly skilled instructors and dedicated students in real-life training scenarios, capturing the essence of our commitment to excellence in security education. Explore, get inspired, and see how we mold the guards of tomorrow. - [Enrolment-Successful](https://fivestartraining.edu.au/enrolment-successful/) - [About us](https://fivestartraining.edu.au/about-us/) - Find out about us at Five Star Training Academy. What we offer and why our training courses are of the highest calibre and customised to your needs. - [Career Start](https://fivestartraining.edu.au/career-start/) - Career Start your career with training and support tailored for students, to build skills aligned with industry needs funded by the QLD Government. - [Renewal](https://fivestartraining.edu.au/renewal/) - Keep up-to-date with the latest security techniques through a crowd control refresher near you. Find out what you can expect from our courses. - [Employment Program](https://fivestartraining.edu.au/cgs-employment-program/) - The Chief Group Services Security Employment Pathways Program is a major initiative to find individuals looking for a career in the Security Industry. - [Terms and Conditions](https://fivestartraining.edu.au/terms-and-conditions/) - Terms & Conditions of Enrolment Enrolment & Selection Courses are open to all adults 16 years and over. The student is responsible for notifying the RTO if they have a medical condition or disability or require assistance in their training. A deposit must accompany enrolment to secure a placement. It is the student's responsibility to - [Privacy Policy](https://fivestartraining.edu.au/privacy-policy/) - Privacy Policy Five Star Training Academy is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way ## Posts - [Crowd Control Refresher Course](https://fivestartraining.edu.au/courses/crowd-controller/) - Due for renewal? Complete your crowd control and security refresher with Five Star Training and stay licensed to work bars, clubs and events in QLD. Book now. - [First Aid Course](https://fivestartraining.edu.au/courses/first-aid-course/) - Learn practical, life-saving skills with the Provide First Aid course at Five Star Training. Covers CPR, wound care and emergency response in QLD. Book today. - [Cardiopulmonary Resuscitation (CPR) Refresher Course](https://fivestartraining.edu.au/courses/cpr/) - Keep your HLTAID009 CPR certification current with Five Star Training. CPR refresher sessions across QLD with online theory. Book your refresher today. - [Aviation Course](https://fivestartraining.edu.au/courses/aviation-course/) - Train as an Air Cargo Examination Officer with the nationally accredited AVI20118 Certificate II in Transport Security Protection in QLD. Enquire today. - [Security Training Course](https://fivestartraining.edu.au/courses/certificate-ii-in-security-operations/) - Become a licensed security guard with the CPP20218 Certificate II in Security Operations. Accredited training across QLD with funding options. View dates. ## Testimonials - [Bundaberg Course](https://fivestartraining.edu.au/testimonial/bundaberg-course/) - I did my Cert 2 in Security Operations with 5 ⭐️ Training Academy, and I tell you James and Linda are great trainers. I’m so grateful for their assistance, their ability to help. J and L don’t just leave it to each other to teach, they also call upon their students life experiences as well. - [Bundaberg](https://fivestartraining.edu.au/testimonial/bundaberg/) - They are the best in the industry I went through my training with them and can’t speak highly enough of them Linda is a great teacher and very funny her husband James Crilly is a wealth of knowledge with over 40 years in the Security business. - [Review for Cert ll Security Operations](https://fivestartraining.edu.au/testimonial/review-for-cert-ll-security-operations/) - Good afternoon, My name is Deb, and a few months ago I completed my Certificate II in Security Operations in Bundaberg with Linda and James Crilly. I would like to sincerely thank both Linda and James and commend them on the outstanding training they provided throughout the course. They went above and beyond to support ## Categories - [Uncategorized](https://fivestartraining.edu.au/blogs/category/uncategorized/) - [Communication](https://fivestartraining.edu.au/blogs/category/communication/) - [Legislation](https://fivestartraining.edu.au/blogs/category/legislation/) - [Risk](https://fivestartraining.edu.au/blogs/category/risk/) - [Security Operations](https://fivestartraining.edu.au/blogs/category/security-operations/) - [Foundation Skills](https://fivestartraining.edu.au/blogs/category/foundation-skills/) ## Tags - [Apply effective communication skills to maintain security](https://fivestartraining.edu.au/blogs/tag/apply-effective-communication-skills-to-maintain-security/) - Learn to apply effective communication skills for maintaining security with Five Star Training Academy. Gain essential skills for clear, professional interactions. - [Effective communication](https://fivestartraining.edu.au/blogs/tag/effective-communication/) - Master effective communication with Five Star Training Academy. Learn key skills for clarity, confidence, and success in the workplace. - [Skills to Maintain Security](https://fivestartraining.edu.au/blogs/tag/skills-to-maintain-security/) - Enhance your security skills with expert tips on surveillance, risk management, and conflict resolution from Five Star Training Academy. Stay prepared! - [Licenced Security Officer](https://fivestartraining.edu.au/blogs/tag/licenced-security-officer/) - Become a licenced security officer with Five Star Training Academy. Explore training, job roles, and career paths in the security industry. - [Security Officer in Queensland](https://fivestartraining.edu.au/blogs/tag/security-officer-in-queensland/) - Discover how to become a Security Officer in Queensland with Five Star Training Academy. Get insights on training, licencing & career opportunities. Read now! - [Security Officer](https://fivestartraining.edu.au/blogs/tag/security-officer/) - Discover what it takes to be a Security Officer with Five Star Training Academy. Insights, skills & career tips to kickstart your security career! - [Security Services](https://fivestartraining.edu.au/blogs/tag/security-services/) - Explore expert insights on security services with Five Star Training Academy. Industry trends, career tips & training updates for security professionals. - [Crowd Control](https://fivestartraining.edu.au/blogs/tag/crowd-control/) - Discover expert insights on crowd control with Five Star Training Academy. Learn essential skills, strategies & best practices for security professionals. - [Security Officers](https://fivestartraining.edu.au/blogs/tag/security-officers/) - Explore insights, tips & industry updates for security officers with Five Star Training Academy. Stay informed & advance your career in security! - [Techniques for Security Officers](https://fivestartraining.edu.au/blogs/tag/techniques-for-security-officers/) - Learn essential techniques for security guards with expert tips from Five Star Training Academy. Enhance your skills & stay prepared for any situation! - [Security Guard](https://fivestartraining.edu.au/blogs/tag/security-guard/) - Discover expert insights on becoming a Security Guard with Five Star Training Academy. Training, career tips & industry updates to help you succeed! - [Responsibilities for Security Guard](https://fivestartraining.edu.au/blogs/tag/responsibilities-for-security-guard/) - Discover key responsibilities of a security guard with Five Star Training Academy. Learn essential duties, skills & industry insights for a successful career. - [Patrolling](https://fivestartraining.edu.au/blogs/tag/patrolling/) - Discover key security guard patrolling tips with Five Star Training Academy. Learn best practices for safety, vigilance, and effective patrols. - [Shopping Centre](https://fivestartraining.edu.au/blogs/tag/shopping-centre/) - Discover the role of security guards in shopping centres with Five Star Training Academy. Learn about duties, skills & career opportunities. Read more! - [Venue](https://fivestartraining.edu.au/blogs/tag/venue/) - Discover different venues for security guards! Explore key locations, roles, and opportunities in the security industry with Five Star Training Academy.